What makes a good hotel

What are the qualities of a good hotel?

Characteristics of a Good Hotel

  • Clean and tidy. This is the most vital characteristic that any hotel should possess. …
  • The staff. The staff are the face of a hotel because the moment a guest check in a hotel to the time they check out, they are in contact with the staff. …
  • Location. …
  • Customers’ needs being the priority. …
  • Free Wifi.

What makes a hotel successful?

The modern hotel industry is about much more than just providing accommodations and room service. You need to provide an overall innovative experience to your guests by identifying their needs and expectations. The young travelers who usually spend less time inside the hotel can be attracted by other activities.

What every hotel room should have?

These Are The Amenities Every Hotel Room Should Have

  • Underlit bed. This one is a must! …
  • Local travel guides. Lonely Planet’s guides are my favorite, but any will do. …
  • The essential tool for any self-respecting stalker. …
  • Clean, fluffy towels. …
  • Desk hammock to rest my feet. …
  • A good Wi-Fi Internet connection. …
  • A showerhead with wireless speaker. …
  • Smart sleeping companion.

What is the #1 function of any hotel?

HOTELS AND HOTEL INDUSTRY. The primary purpose of hotels is to provide travelers with shelter, food, refreshment, and similar services and goods, offering on a commercial basis things that are customarily furnished within households but unavailable to people on a journey away from home.

What are the types of hotels?

Types of Hotels

  • Star Hotels.
  • Commercial Hotels.
  • Apartment.
  • Rotel.
  • Floating Hotels.
  • Heritage Hotels.
  • Resort.
  • Motels.
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What are the main functions of front office?

Following are the most basic responsibilities a front office can handle.

  • Creating guest database.
  • Handling guest accounts.
  • Coordinating guest service.
  • Trying to sell a service.
  • Ensuring guest satisfaction.
  • Handling in-house communication through PBX.

What is the 5 10 rule in hospitality?

The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.

What are the five elements of hospitality?

To ensure the wellbeing of the guests the rooms at Hotel Emmy are designed according to the doctrine of the five elements wood, fire, earth, metal and water.

How can I promote my hotel?

To help you with your Internet marketing efforts, here are five effective ideas about how to promote a hotel online:

  1. Generate bookings through a responsive hotel website. …
  2. Use a hotel SEO strategy to gain high visibility. …
  3. Entice hotel guests with content marketing. …
  4. Publicize hotel specials through targeted email promotions.

Can I take someone back to my hotel room?

Yes. You can bring people to your room whenever you want in most hotels.

What should you not do at a hotel?

9 Things You Should Never Do In A Hotel That Almost Everyone Does

  • Yell At The Hotel Staff. …
  • Rummage Around The Minibar. …
  • Use The Remote Control (At Least Not Without Sanitizing After) …
  • Shout Your Room Number From The Mountaintops. …
  • Sneak In Your Adorable Pets. …
  • Leave The Jewelry Out And About. …
  • Throw Your Suitcase On The Bed.
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What do hotels give for free?

14 things hotels will give you for free

  • Toothbrush and toothpaste. …
  • Extra pillows and blankets. …
  • Shampoo and conditioner. …
  • Soap and moisturizer. …
  • Wi-Fi. …
  • Shoe shine kit. …
  • Coffee and tea. …
  • Razor and shaving cream.

What defines a luxury hotel?

A Luxury Hotel is considered a hotel which provides a luxurious accommodation experience to the guest. … There are no set standards (such as stars) for luxury hotels. Often 4 or 5 star hotels describe themselves as ‘luxury’.

What is Hotel explain?

A hotel is an establishment that provides paid lodging on a short-term basis. … Hotel rooms are usually numbered (or named in some smaller hotels and B&Bs) to allow guests to identify their room. Some boutique, high-end hotels have custom decorated rooms. Some hotels offer meals as part of a room and board arrangement.

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