What are the duties of a night auditor in a hotel?
A Night Auditor is an integral part of the hospitality industry. They are responsible for taking care of all duties related to client servicing during the night shift at a hotel, including overseeing all guest requests, keeping all official paperwork up to date and managing the front desk.
What is the function of night auditor?
A night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks.
Is night auditor a hard job?
The hardest part of the job for the night audit is when they have to find where others have gone wrong. It can give you a headache. The most enjoyable part of the job is when you get very thing done you are able to do your homework and study for exams or write papers.
What is the process of night auditing?
It is the process of auditing where the night auditor reviews all financial activities of the hotel that has taken place in one day. The auditing process for the day is generally conducted at the end of the day during the following night, hence the name ‘Night Audit’.
What time do night auditors work?
Work shifts for night auditors usually run from 11 p.m. to 7 a.m. but could vary depending on the hotel, with shifts of 10 p.m. to 6 a.m. or midnight to 8 a.m. being common.
Who does the night auditor report to?
The Hotelogix Night Audit Reports are generated daily. They reconcile the hotel’s daily activities and transactions and are sent to the management for review. These reports are extremely effective for maximizing the efficiency of the hotel.
What does a night auditor do at Holiday Inn Express?
What Do Night Auditors Do? Check guests in and out and process payments. Update customers’ accounts to reflect daily room rates and other fees incurred. Balance and ensure the accuracy of the day’s transactions at a hotel.
What is a guest cycle?
You can think of the guest life cycle as the four stages a guest goes through when lodging at a property – before they arrive in the hotel, when they arrive, while they’re staying, and after they’ve departed. Comprehensively, the guest life cycle involves the following stages: Research. Booking. Pre-stay.
What is the job of a auditor?
A financial auditor reviews a company’s financial statements, documents, data and accounting entries. Financial auditors gather information from a company’s financial reporting systems, account balances, cash flow statements, income statements, balance sheets, tax returns and internal control systems.
What are the statistics prepared by the night auditor?
1. The Role of the Night Auditor: Tracks room revenues, occupancy percentages, and other standard hotel operating statistics. Preapares a daily summary of cash, check, credit card, debit card, gift certificate, and other activities that occured at the front desk.
How do hotels do night audits?
Click on the drop-down button ‘Frontdesk’ on the top left corner and then click on ‘Perform Night Audit’. The system will finish the process in no time. If you have missed the night audit for the last business day, the Hotel PMS will prompt you to do so with a pop-up box.
What is front office audit?
The main purpose of the front office audit is to verify the accuracy and completeness of the guest and non-guest accounts against the revenue center transaction reports. The front office audit is concerned specifically with the following functions: Verifying posted entries to guest and non-guest accounts.